Privacy Policy

We collect personal information you provide directly to us, such as your name, email address, phone number, and shipping address when placing an order.

We automatically collect certain information about your device and usage patterns through cookies and similar technologies, including IP address, browser type, and pages viewed.

Payment information is processed securely through our payment partners and is not stored on our servers.

Process and fulfill your orders, including payment verification and shipping.

Communicate with you about your orders, promotions, and service updates.

Improve our website, products, and customer experience.

Send transactional emails and, with your consent, marketing communications.

Comply with legal obligations and protect our rights and users.

We share your information with trusted service providers who assist in operating our website and fulfilling orders (shipping carriers, payment processors, customer support).

We may disclose information if required by law or to protect our rights, safety, or property.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.

Payment transactions are encrypted using SSL technology.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Access, update, or delete your personal information through your account settings or by contacting us.

Opt out of marketing communications using the unsubscribe link in our emails.

Request a copy of your personal data and information about how we process it.

Object to or request restriction of certain processing activities.

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.

You can control cookie preferences through your browser settings.

Disabling cookies may affect certain functionalities of the website.

Our services are not directed at children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any website you visit.

We may update this Privacy Policy periodically. The revised date will be indicated at the top of the policy.

Material changes will be communicated through the website or via email.

Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@hopebuddy.in

Phone: +91 90000 00000

Address: Kolkata, India